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==== Viewing a Grievance ====
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As a Level 2 Officer, you cannot create or update grievances. You can only view the details for the grievance, download a generated summary, and use the Journal/IMT/EMT features to update the PAP and other officers assigned.
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[[level2_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] \\