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app_-_getting_started [2021/06/10 05:22] grm created |
app_-_getting_started [2021/06/11 05:12] (current) |
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| === How to Get Access === | === How to Get Access === | ||
| - | The ability to navigate through the GRM App is limited by the role / access level of the logged-in user. As of March 4, 2021, all user credentials can only be created by the Superadmin account via GRM Portal Website' | + | The app is installed using the APK file on Android mobile devices. |
| \\ | \\ | ||
| \\ | \\ | ||
| === Logging In === | === Logging In === | ||
| - | {{:login.jpg?600|}} | + | {{applogin.png?300}} |
| Once login credentials have been secured, simple enter the provided **e-mail** and **password** on the relevant fields, then click on **" | Once login credentials have been secured, simple enter the provided **e-mail** and **password** on the relevant fields, then click on **" | ||
| Entering the correct credentials will take you to the Grievances page, depending on your user role. | Entering the correct credentials will take you to the Grievances page, depending on your user role. | ||
| - | * [[app_helpdesk_grievances|Grievances]] | + | * [[app_helpdesk_grievances|Helpdesk Role - Grievances]] |
| - | * Logging in to the app as a ' | + | * [[app_hdl2_grievances|Helpdesk and Level 2 Officer Role - Grievances]] |
| - | * [[app_hdl2_grievances|Grievances]] | + | * [[app_level2_grievances|Level 2 Officer Role - Grievances]] |
| - | * [[app_level2_grievances|Grievances]] | + | * [[app_level3_grievances|Level3 Officer Role - Grievances]] |
| - | * [[app_level3_grievances|Grievances]] | + | * [[app_projectadmin_grievances|Project Admin Role - Grievances]] |
| - | * [[app_projectadmin_grievances|Grievances]] | + | * [[app_superadmin_grievances|Superadmin Role - Grievances]] |
| - | * [[app_superadmin_grievances|Grievances]] | + | |
| If the user you're logging in with is " | If the user you're logging in with is " | ||