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app_superadmin_creating_updating_a_grievance [2021/06/12 04:14] grm |
app_superadmin_creating_updating_a_grievance [2021/06/12 10:00] (current) |
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| [[start|Back to Table of Contents]] | [[start|Back to Table of Contents]] | ||
| - | ==== Creating a Grievance ==== | + | ==== Creating |
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| The chosen subcategory dictates the parent category and type, which are automatically set once you close the panel. | The chosen subcategory dictates the parent category and type, which are automatically set once you close the panel. | ||
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| + | For the complete list of categories and their meaning, please see [[complete_list_of_types_categories_and_subcategories|the complete list of types, categories and subcategories here.]] | ||
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| In this section, you need to assign officers to handle the grievance, and if necessary, who to escalate it to. You need to assign at least a Helpdesk Officer in this section. | In this section, you need to assign officers to handle the grievance, and if necessary, who to escalate it to. You need to assign at least a Helpdesk Officer in this section. | ||
| - | When editing/ | + | As a Superadmin. |
| - | You can also reassign officers as you see fit. When you do so, the displayed " | + | |
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