Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Next revision 		Previous revision
app_superadmin_using_the_journal_imt_emt [2021/06/12 03:53]
grm created 		app_superadmin_using_the_journal_imt_emt [2021/06/12 10:00] (current)
Line 11: Line 11:
  
 The **External Message Thread**, though similar to the previous modes, serves as a module to communicate with and inform PAPs on the progress of the grievance. As with the previous modes, anyone with roles that allow access to the grievance will be able to both post and see correspondences in the EMT, but additionally, **posted entries in the EMT can also be seen by the PAP**. They only need to submit their ticket ID to the Grievance Followup page in the website. The website will then show posts to the PAP. They can also create posts of their own as responses or followups to the grievance. The **External Message Thread**, though similar to the previous modes, serves as a module to communicate with and inform PAPs on the progress of the grievance. As with the previous modes, anyone with roles that allow access to the grievance will be able to both post and see correspondences in the EMT, but additionally, **posted entries in the EMT can also be seen by the PAP**. They only need to submit their ticket ID to the Grievance Followup page in the website. The website will then show posts to the PAP. They can also create posts of their own as responses or followups to the grievance.
 +
 +You can always go back to the Grievances page by clicking on the left-pointed arrow/chevron icon at the top left of the screen.
 +{{::appback.jpg?nolink&300|}}
 \\ \\
 \\ \\
Line 16: Line 19:
 ---- ----
 ===== Thread Layout ===== ===== Thread Layout =====
 +{{::appgrievancesajimtemt2.jpg?nolink&300|}}
 +
 Messages appear at the beginning of the page (right after the tabs) in "cards". Before each message text, it will display the user/officer who posted the message, a date & time below it, and a "Delete" button at the far right of the card, which deletes the post from the grievance. Messages appear at the beginning of the page (right after the tabs) in "cards". Before each message text, it will display the user/officer who posted the message, a date & time below it, and a "Delete" button at the far right of the card, which deletes the post from the grievance.
-{{ ::appgrievancesajimtemt2.jpg?nolink&300|}} 
 \\ \\
 \\ \\
  
 ===== Compose a New Message ===== ===== Compose a New Message =====
 +{{::appgrievancesajimtemt4.jpg?nolink&300|}}
 +
 Below all the messages (if any), a text field allows you to add a new message to the thread of messages in the Journal / IMT / EMT. Below all the messages (if any), a text field allows you to add a new message to the thread of messages in the Journal / IMT / EMT.
 \\ \\
 \\ \\
- 
- 
  
 === Attachments === === Attachments ===
-{{ ::appgrievancesajimtemt3.jpg?nolink&300|}}+{{::appgrievancesajimtemt3.jpg?nolink&300|}} 
 The Attachments widget allows you to attach one or more files of any type onto your message. Once a file is attached and the message is submitted, the files will be downloadable for users and/or co-officers. The Attachments widget allows you to attach one or more files of any type onto your message. Once a file is attached and the message is submitted, the files will be downloadable for users and/or co-officers.
  
app_superadmin_using_the_journal_imt_emt.1623470001.txt.gz · Last modified: 2021/06/12 10:00 (external edit)


  • Show page
  • Old revisions
  • Backlinks
  • Recent Changes
  • Media Manager
  • Sitemap