Differences
This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
helpdesk_grievances [2021/06/04 01:55] grm |
helpdesk_grievances [2021/06/12 10:00] (current) |
||
---|---|---|---|
Line 1: | Line 1: | ||
+ | [[start|Back to Table of Contents]] | ||
====== Grievances ====== | ====== Grievances ====== | ||
{{: | {{: | ||
Line 11: | Line 12: | ||
As a Helpdesk Officer, only grievances assigned to you will be listed here. These will also only be grievances assigned to your project. | As a Helpdesk Officer, only grievances assigned to you will be listed here. These will also only be grievances assigned to your project. | ||
- | You can also create and edit grievances, but they will be locked to your project only. | + | You can also create and edit grievances, but they will be locked to your project only, Creating a grievance automatically and irrevocably assigns you as its Helpdesk Officer. |
\\ | \\ | ||
\\ | \\ | ||
- | {{::grievances.jpg|}} | + | {{::grievances_hd.jpg}} |
Grievances filed by PAPs (Project-Affected Persons) and created by GRM officers are listed in this page. This allows you to do specific functions for managing grievances: | Grievances filed by PAPs (Project-Affected Persons) and created by GRM officers are listed in this page. This allows you to do specific functions for managing grievances: |