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level3_creating_updating_a_grievance [2021/06/04 00:51]
grm created
level3_creating_updating_a_grievance [2021/06/07 06:24] (current)
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-==== Updating a Grievance ==== +[[start|Back to Table of Contents]] 
-As a Level 3 Officer, you cannot create grievances. You can only edit and/or update grievances assigned to you and your project. Editing a grievance requires you to complete the Grievance Details tab.+==== Viewing a Grievance ==== 
 +{{:grievanceedit.png?600|}} 
 +As a Level 3 Officer, you cannot create or update grievances. You can only view the details for the grievance, download a generated summary, and use the Journal/IMT/EMT features to update the PAP and other officers assigned.
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-===== ===== 
-{{section>superadmin_creating_updating_a_grievance#Grievance_Type_and_Category&nouser&nodate&noeditbtn}} 
-===== ===== 
-{{section>superadmin_creating_updating_a_grievance#PAP_Details&nouser&nodate&noeditbtn}} 
-===== ===== 
-{{section>superadmin_creating_updating_a_grievance#PAP_Details&nouser&nodate&noeditbtn}} 
  
-==== Project Details and Status ==== +{{section>superadmin_creating_updating_a_grievance#Generate_a_Summary&nouser&nodate&noeditbtn}}
-{{ ::grievanceadd_dproj.png?nolink|}} +
- +
-=== Project === +
-Displays the point project in this field. This field cannot be changed and is always set to the Project defined in your user account. +
- +
-=== Segment === +
-If "N2SC" is selected in the Project field, this additional field will appear. You need to select the project segment of N2SC that is involved in this project. +
- +
-=== Contract Package === +
-Set the contract package in this field.  You can narrow down the list of options by using the gray search field between the dropdown field and the options list. Options listed here as contract packages are defined in the [[settings#contract_packages|Settings: Contract Packages]] page. +
- +
-=== Channel === +
-Set the grievance channel in this field.  You can narrow down the list of options by using the gray search field between the dropdown field and the options list. Options listed here as channels are defined in the [[settings#grievance_channels|Settings: Grievance Channels]] page. +
- +
-=== Status === +
-Set the grievance status in this field, choosing between "Pending" and "Closed". This field is mandatory. +
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-===== ===== +
-{{section>superadmin_creating_updating_a_grievance#Grievance&nouser&nodate&noeditbtn}} +
-===== ===== +
-{{section>superadmin_creating_updating_a_grievance#Summary_and_Action_Taken&nouser&nodate&noeditbtn}} +
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-{{section>superadmin_creating_updating_a_grievance#Involved_Officers&nouser&nodate&noeditbtn}} +
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-{{section>superadmin_creating_updating_a_grievance#Involved_Offices&nouser&nodate&noeditbtn}} +
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-{{section>superadmin_creating_updating_a_grievance#Saving_the_Grievance&nouser&nodate&noeditbtn}}+
  
 [[level3_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] \\ [[level3_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] \\