Differences

This shows you the differences between two versions of the page.

--- level3_grievances [2021/06/04 00:44]
grm created
+++ level3_grievances [2021/06/07 06:24] (current)
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+[[start|Back to Table of Contents]]
 ====== Grievances ======
 {{:navgrievances.png?nolink|}}
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 ==== Entries listed ====
-As a Level 3 Officer, the listed entries will depend on the project your account is set to.
+As a Level 3 Officer, the listed entries will depend on the project your account is set to. Additionally, you can only view grievance entries that are escalated to you as the Level 3 Officer, and tagged under your project. You cannot edit or update the grievance.
-Additionally, you can only add, edit and delete grievance entries that are escalated to you as the Level 3 Officer, and tagged under your project.
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@@ Line 20: / Line 19: @@
   - [[navigating_the_portal#logs|View change logs]]
-  - [[level3_creating_updating_a_grievance|Add Grievance]]
+  - [[level3_creating_updating_a_grievance|View Grievance]]
   - [[navigating_the_portal#export_list_to_excel|Export the list to a Microsoft Excel spreadsheet]]
   - [[navigating_the_portal#pagination_controls|Browse through the list pages or display a specific amount of entries per page]]
@@ Line 42: / Line 41: @@
     * L2Age - The no. of working days that the grievance has/had the status of "Pending" while assigned to the Level 2 Officer.
     * Date/Time Added - The date and time when the grievance was created, in YYYY-MM-DD hh:mm:ss format
-  - [[level3_creating_updating_a_grievance|View a grievance]]
+-9. [[level3_creating_updating_a_grievance|View a grievance]]
-  - [[level3_creating_updating_a_grievance|Edit a grievance]]
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-[[level3_creating_updating_a_grievance|Creating / Updating a Grievance]]\\
+[[level3_creating_updating_a_grievance|Viewing a Grievance]]\\
 [[level3_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]]\\
 [[level3_notify_pap|Notify PAP]]