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level3_grievances [2021/06/04 01:05]
grm
level3_grievances [2021/06/07 06:24] (current)
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 +[[start|Back to Table of Contents]]
 ====== Grievances ====== ====== Grievances ======
 {{:navgrievances.png?nolink|}} {{:navgrievances.png?nolink|}}
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 ==== Entries listed ==== ==== Entries listed ====
-As a Level 3 Officer, the listed entries will depend on the project your account is set to. +As a Level 3 Officer, the listed entries will depend on the project your account is set to. Additionally, you can only view grievance entries that are escalated to you as the Level 3 Officer, and tagged under your project. You cannot edit or update the grievance.
- +
-Additionally, you can only add, edit and delete grievance entries that are escalated to you as the Level 3 Officer, and tagged under your project.+
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   - [[navigating_the_portal#logs|View change logs]]   - [[navigating_the_portal#logs|View change logs]]
-  - [[level3_creating_updating_a_grievance|Add Grievance]]+  - [[level3_creating_updating_a_grievance|View Grievance]]
   - [[navigating_the_portal#export_list_to_excel|Export the list to a Microsoft Excel spreadsheet]]   - [[navigating_the_portal#export_list_to_excel|Export the list to a Microsoft Excel spreadsheet]]
   - [[navigating_the_portal#pagination_controls|Browse through the list pages or display a specific amount of entries per page]]   - [[navigating_the_portal#pagination_controls|Browse through the list pages or display a specific amount of entries per page]]
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     * L2Age - The no. of working days that the grievance has/had the status of "Pending" while assigned to the Level 2 Officer.     * L2Age - The no. of working days that the grievance has/had the status of "Pending" while assigned to the Level 2 Officer.
     * Date/Time Added - The date and time when the grievance was created, in YYYY-MM-DD hh:mm:ss format     * Date/Time Added - The date and time when the grievance was created, in YYYY-MM-DD hh:mm:ss format
-  - [[level3_creating_updating_a_grievance|View a grievance]]+  8-9. [[level3_creating_updating_a_grievance|View a grievance]]
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