Differences

This shows you the differences between two versions of the page.

--- settings [2021/06/04 02:28]
grm created
+++ settings [2021/06/07 06:24] (current)
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+[[start|Back to Table of Contents]]
 ====== Settings ======
 {{:navsettings.png?nolink|}}
-Most of the Grievance selections are derived from the settings page. They are divided into several sections.
+Most of the Grievance selections are derived from the settings page. Only the superadmin may manage this page and the settings within.
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 \\
@@ Line 19: / Line 20: @@
 ==== Edit a Setting ====
-You can edit any setting by clicking on the "Edit" button at the far right of each entry, an operation that is similar to [[settings#add_a_setting|Add a Setting]].
+You can edit any setting by clicking on the "Edit" button at the far right of each entry, an operation that is similar to [[settings#add_a_setting|Add a Setting]], but the page may have more or different fields, dependent on the setting.
 {{::settingsedit.png?nolink|}}
+\\
+\\
+=== Grievance Types ===
+A Grievance Type is automatically defined depending on where the chosen subcategory falls under.
+  * GBV
+  * Cross Cutting
+  * Not Within Project Scope
+  * Technical Issues
+  * Staff Related
+  * General Queries
+  * Environment Related
+  * Resettlement Action Plan
+\\
+\\
+=== Grievance General Queries ===
+(These are no longer in use.)
+  * Inquiry on Resettlement and Relocation
+  * Technical Concerns
+  * Inquiry for Process
+  * Tree and Crops
+  * Inquiry on Requirements for Compensation on Land Acquisition
+  * Inquiry on Helpdesk Operation
+  * Request for Technical or Non Technical Outputs
+  * Inquiry on Requirements
+  * Meeting Requests
+  * Livelihood Queries
+\\
+\\
+=== Grievance Categories ===
+When filing/updating a grievance, officers/admins can choose one or more items from the list of [[settings#grievance_subcategories|Grievance Subcategories]], but ultimately a Category and Type will also be assigned to the grievance depending on what category the subcategory falls under. The available Categories and their corresponding Types can be edited here.
+When adding or editing a grievance category, a "Typeid" or Type must also be set. This list is populated from the [[settings#grievance_types|Grievance Types]] settings.
+^ Category ^ Type ^
+| Complaints | Staff Related |
+| Civil Works | Technical Issues |
+| Environmental Management | Environment Related |
+| ISF Relocation | Resettlement Action Plan |
+| Land Acquisition | Resettlement Action Plan |
+| Health and Safety | Environment Related |
+| Livelihood | Resettlement Action Plan |
+| Utilities | Technical Issues |
+\\
+\\
+=== Grievance Subcategories ===
+When filing/updating a grievance, officers/admins can choose one or more items from this list. The parent Category and Type will automatically be set based on the selection.
+When adding or editing a grievance category, a "Category" must also be set. This list is populated from the [[settings#grievance_categories|Grievance Categories]] settings.
+^ Subcategory ^ Parent Category ^
+| Accidents | 	Health and Safety |
+| Valuation | 	Land Acquisition |
+| Air pollution | 	Environmental Management |
+| Noise | 	Civil Works |
+| Fire | 	Health and Safety |
+| Entitlements | 	Land Acquisition |
+| Documentation | 	Land Acquisition |
+| Waste water | 	Environmental Management |
+| Non-housing entitlements | 	ISF Relocation |
+| ISF Livelihood | 	Livelihood |
+| Survey Discrepancy | 	Land Acquisition |
+| Non-inclusion to relocation | 	ISF Relocation |
+| Businesses | 	Livelihood |
+| Relocation and Resettlement | 	ISF Relocation |
+| Vibration | 	Civil Works |
+| Tree Cutting and Earth-Balling | 	Environmental Management |
+| Demolition Concerns Within Project Row | 	Civil Works |
+| Payment | 	Land Acquisition |
+| Historical Structures | 	Environmental Management |
+| Water utilities | 	Utilities |
+| Demolition Concerns Outside Project Row | 	Civil Works |
+| Blocked Waterways | 	Environmental Management |
+| Telecommunication | 	Utilities |
+| Corruption | 	Complaints |
+| Access | 	Civil Works |
+| Land Polution | Environmental Management |
+| Power utilities | 	Utilities |
+| Staff's Impoliteness | 	Complaints |
+| Flooding | 	Environmental Management |
+| Public Health | 	Health and Safety |
+| Obstructions | 	Civil Works |
+| Water pollution | 	Environmental Management |
+| Issue of ownership | 	Land Acquisition |
+| Drainage | 	Civil Works |
+\\
+\\
+=== GBV Categories ===
+(These are no longer in use.)
+  * Sexual Abuse
+  * Physical Abuse
+  * Verbal Abuse
+  * Economic Abuse
+  * Psychological Abuse
+  * Discrimination
+  * Others
+\\
+\\
+=== Grievance Channels ===
+When filing/updating a grievance, officers/admins can choose from these grievance channels.
+  * Web
+  * Telephone
+  * SMS
+  * E-mail
+  * Letter
+  * Personal
+  * Social Media
+\\
+\\
+=== Projects ===
+Projects are added and managed here, for assigning to both users and grievances. When creating users and grievances, the list of Projects available are derived here.
+  * N2SC
+  * N1
+  * L1CE
+  * MMSP
+  * MRT4
+  * L2EE
+  * L2WE
+  * L1ES
+  * L2ES
+  * L1L2
+  * L3RM
+  * CS
+  * SCR
+  * SLH
+  * MRP1
+  * MRT7
+\\
+\\
+=== Contract Packages ===
+When filing/updating a grievance, officers/admins can choose from contract packages on this list. However, only contract packages assigned to their project will be displayed.
+When adding or editing a contract package, a "Project" must also be assigned to it. This list is populated from the [[settings#projects|Projects]] settings.
+^ Contract Package ^ Project ^
+| CPN01	| N2SC |
+| CPN02	| N2SC |
+| CPN03	| N2SC |
+| CPN04	| N2SC |
+| CPN05	| N2SC |
+| CPS01	| N2SC |
+| CPS02	| N2SC |
+| CPS03a	| N2SC |
+| CPS03b	| N2SC |
+| CPS04	| N2SC |
+| CPS05	| N2SC |
+| CPS06	| N2SC |
+| CPS07	| N2SC |
+| NCC	| N2SC |
+| GC	| N2SC |
+| CPNS01	| N2SC |
+| CPNS02	| N2SC |
+| CPNS03	| N2SC |
+| GC	| CS |
+| DB	| CS |
+| GC	| MMSP |
+| CP101	| MMSP |
+| CP102	| MMSP |
+| CP103	| MMSP |
+| CP104	| MMSP |
+| CP105	| MMSP |
+| CP106	| MMSP |
+| CP107	| MMSP |
+| CP108	| MMSP |
+| CP109	| MMSP |
+| RMA	| L3RM |
+| SupCon	| L3RM |
+| GC	| L2WE |
+| DB	| L2WE |
+| GC	| L1L2 |
+| EMS	| L2EE |
+| Stations	| L2EE |
+| Viaduct	| L2EE |
+| SVGC	| L2EE |
+| 120RVs	| L1CE |
+| Depots	| L1CE |
+| IC	| L1CE |
+| PPP	| L1CE |
+| TKEY | SCR |
+| PMC	| SLH |
+| DB1	| SLH |
+| DB2	| SLH |
+| DB3	| SLH |
+| DB4	| SLH |
+| DB5a	| SLH |
+| DB5b	| SLH |
+| PMC	| MRP1 |
+| DB	| MRP1 |
+| DEDC	| MRT4 |
+| PPP	| MRT7 |
+\\
+\\
+=== LGUs ===
+When filing/updating a grievance, officers/admins can choose from LGUs on this list.
+When adding or editing a LGU, an abbreviation must also be set, usually a three-letter acronym (e.g. Manila would be "MNL").
+^ LGU ^ Abbreviation ^
+| Manila, NCR	| MNL |
+| Angeles, Pampanga	| ANG |
+| Central	| CEN |
+| Capas, Tarlac	| CAP |
+| Bamban, Tarlac	| BAM |
+| Mabalacat, Pampanga	| MAB |
+| San Fernando, Pampanga	| CSF |
+| Sto. Tomas, Pampanga	| STO |
+| Minalin, Pampanga	| MIN |
+| Apalit, Pampanga	| APL |
+| Calumpit, Bulacan	| CLP |
+| Malolos, Bulacan	| MAL |
+| Makati, NCR	| MKT |
+| Taguig, NCR	| TAG |
+| Paranaque, NCR	| PRN |
+| Pasay, NCR	| PSY |
+| Muntinlupa, NCR	| MTN |
+| San Pedro, Laguna	| SPD |
+| Binan, Laguna	| BIN |
+| Sta. Rosa, Laguna	| STR |
+| Cabuyao, Laguna	| CBY |
+| Calamba, Laguna	| CMB |
+| Not Within Project Scope | NPS |
+\\
+\\
+=== Offices ===
+When filing/updating a grievance, officers/admins can choose from Offices on this list.
+Like in the case of LGUs, adding or editing an Office requires an abbreviation to be set alongside the name, usually a three-letter acronym (e.g. Central GRM would be "CEN").
+| Central GRM	 | CEN |
+| Angeles, Pampanga	 | ANG |
+| Apalit, Pampanga	 | APL |
+| Mabalacat, Pampanga	 | MAB |
+| Calumpit, Bulacan	 | CLP |
+| Malolos, Bulacan	 | MAL |
+| San Fernando, Pampanga	 | CSF |