Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
start [2021/03/07 12:44] grm |
start [2022/09/20 02:58] (current) |
||
|---|---|---|---|
| Line 8: | Line 8: | ||
| ===== Table of Contents ===== | ===== Table of Contents ===== | ||
| * [[Introduction]] | * [[Introduction]] | ||
| - | | + | |
| - | * [[Dashboard | + | \\ |
| - | * Logging in as a Helpdesk Officer | + | ==== Using the GRM Portal Website ==== |
| - | * [[Users and Roles]] | + | |
| - | * [[Users]] | + | * [[Navigating the Portal]] |
| - | * [[Roles]] | + | |
| - | * [[Grievances]] | + | * Logging in as a Helpdesk Officer |
| - | * [[Creating / Updating a Grievance]] | + | * [[helpdesk_grievances|Grievances]] |
| - | * [[Using the Journal]] | + | * [[helpdesk_creating_updating_a_grievance|Creating / Updating a Grievance]] |
| - | * [[Using the Internal Message Thread]] | + | * [[helpdesk_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] |
| - | * [[Using the External Message Thread]] | + | * [[helpdesk_notify_pap|Notify PAP]] |
| - | * [[Notify PAP]] | + | |
| - | * Logging in as a Level 2 Officer | + | |
| - | * [[Users and Roles]] | + | * [[hdl2_creating_updating_a_grievance|Creating / Updating a Grievance]] |
| - | * [[Users]] | + | * [[hdl2_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] |
| - | * [[Roles]] | + | * [[hdl2_notify_pap|Notify PAP]] |
| - | * [[Grievances]] | + | * Logging in as a Level 2 Officer |
| - | * [[Creating / Updating a Grievance]] | + | * [[level2_grievances|Grievances]] |
| - | * [[Using the Journal]] | + | * [[level2_creating_updating_a_grievance|Creating / Updating a Grievance]] |
| - | * [[Using the Internal Message Thread]] | + | * [[level2_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] |
| - | * [[Using the External Message Thread]] | + | * [[level2_notify_pap|Notify PAP]] |
| - | * [[Notify PAP]] | + | |
| - | * Logging in as a Level 3 Officer | + | |
| - | * [[Users and Roles]] | + | * [[level3_creating_updating_a_grievance|Creating / Updating a Grievance]] |
| - | * [[Users]] | + | * [[level3_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] |
| - | * [[Roles]] | + | * [[level3_notify_pap|Notify PAP]] |
| - | * [[Grievances]] | + | * Logging in as a GAD |
| - | * [[Creating / Updating a Grievance]] | + | * Logging in as a Project Admin |
| - | * [[Using the Journal]] | + | * [[projectadmin_grievances|Grievances]] |
| - | * [[Using the Internal Message Thread]] | + | * [[projectadmin_creating_updating_a_grievance|Creating / Updating a Grievance]] |
| - | * [[Using the External Message Thread]] | + | * [[projectadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] |
| - | * [[Notify PAP]] | + | * [[projectadmin_notify_pap|Notify PAP]] |
| - | * Logging in as a GAD | + | * Logging in as a Superadmin |
| - | * [[Users and Roles]] | + | * [[superadmin_users_and_roles|Users and Roles]] |
| - | * [[Users]] | + | * [[superadmin_users|Users]] |
| - | * [[Roles]] | + | * [[superadmin_roles|Roles]] |
| - | * [[Grievances]] | + | * [[superadmin_grievances|Grievances]] |
| - | * [[Creating / Updating a Grievance]] | + | * [[superadmin_creating_updating_a_grievance|Creating / Updating a Grievance]] |
| - | * [[Using the Journal]] | + | * [[superadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] |
| - | * [[Using the Internal Message Thread]] | + | * [[superadmin_notify_pap|Notify PAP]] |
| - | * [[Using the External Message Thread]] | + | * [[Settings]] |
| - | * [[Notify PAP]] | + | \\ |
| - | * Logging in as a Project Admin | + | ==== Using the GRM Portal App ==== |
| - | * [[Users and Roles]] | + | |
| - | * [[Users]] | + | * Logging in to the app as a Helpdesk Officer |
| - | * [[Roles]] | + | * [[app_helpdesk_grievances|Grievances]] |
| - | * [[Grievances]] | + | * [[app_helpdesk_creating_updating_a_grievance|Creating / Updating a Grievance]] |
| - | * [[Creating / Updating a Grievance]] | + | * [[app_helpdesk_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] |
| - | * [[Using the Journal]] | + | * [[app_helpdesk_notify_pap|Notify PAP]] |
| - | * [[Using the Internal Message Thread]] | + | |
| - | * [[Using the External Message Thread]] | + | |
| - | * [[Notify PAP]] | + | * [[app_hdl2_creating_updating_a_grievance|Creating / Updating a Grievance]] |
| - | * Logging in as a Superadmin | + | * [[app_hdl2_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] |
| - | * [[superadmin_users_and_roles|Users and Roles]] | + | * [[app_hdl2_notify_pap|Notify PAP]] |
| - | * [[superadmin_users|Users]] | + | * Logging in to the app as a Level 2 Officer |
| - | * [[superadmin_roles|Roles]] | + | * [[app_level2_grievances|Grievances]] |
| - | * [[superadmin_grievances|Grievances]] | + | * [[app_level2_creating_updating_a_grievance|Creating / Updating a Grievance]] |
| - | * [[superadmin_creating_updating_a_grievance|Creating / Updating a Grievance]] | + | * [[app_level2_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] |
| - | * [[superadmin_using_the_journal|Using the Journal]] | + | * [[app_level2_notify_pap|Notify PAP]] |
| - | * [[superadmin_using_the_internal_message_thread|Using the Internal Message Thread]] | + | |
| - | * [[superadmin_using_the_external_message_thread|Using the External Message Thread]] | + | |
| - | * [[superadmin_notify_pap|Notify PAP]] | + | * [[app_level3_creating_updating_a_grievance|Creating / Updating a Grievance]] |
| - | * [[Settings]] | + | * [[app_level3_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] |
| + | * [[app_level3_notify_pap|Notify PAP]] | ||
| + | * Logging in to the app as a GAD | ||
| + | | ||
| + | | ||
| + | * [[app_projectadmin_creating_updating_a_grievance|Creating / Updating a Grievance]] | ||
| + | * [[app_projectadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] | ||
| + | * [[app_projectadmin_notify_pap|Notify PAP]] | ||
| + | * Logging in to the app as a Superadmin | ||
| + | * [[app_superadmin_grievances|Grievances]] | ||
| + | * [[app_superadmin_creating_updating_a_grievance|Creating / Updating a Grievance]] | ||
| + | * [[app_superadmin_using_the_journal_imt_emt|Using the Journal, | ||
| + | * [[app_superadmin_notify_pap|Notify PAP]] | ||
| + | \\ | ||
| + | ==== Miscellaneous ==== | ||
| + | | ||
| + | * [[How to Get the Latitude Longitude of a Location?]] | ||
| * [[Glossary of Terms and Abbreviations]] | * [[Glossary of Terms and Abbreviations]] | ||
| + | * [[GRM Module Videos]] | ||