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start [2021/06/10 05:14]
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start [2022/09/20 02:58] (current)
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 ===== Table of Contents ===== ===== Table of Contents =====
- [[Introduction]]+  * [[Introduction]]
  
 \\ \\
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     * [[Getting Started]]     * [[Getting Started]]
     * [[Navigating the Portal]]     * [[Navigating the Portal]]
-    * [[Dashboard Reports]]+    * [[Dashboard Reports]]
     * Logging in as a Helpdesk Officer     * Logging in as a Helpdesk Officer
       * [[helpdesk_grievances|Grievances]]       * [[helpdesk_grievances|Grievances]]
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 ==== Using the GRM Portal App ==== ==== Using the GRM Portal App ====
-    * [[Getting Started]] +    * [[App - Getting Started]] 
-    * [[Navigating the Portal]] +    * Logging in to the app as a Helpdesk Officer 
-    * [[Dashboard / Reports]] +      * [[app_helpdesk_grievances|Grievances]] 
-    * Logging in as a Helpdesk Officer +        * [[app_helpdesk_creating_updating_a_grievance|Creating / Updating a Grievance]] 
-      * [[helpdesk_grievances|Grievances]] +        * [[app_helpdesk_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] 
-        * [[helpdesk_creating_updating_a_grievance|Creating / Updating a Grievance]] +        * [[app_helpdesk_notify_pap|Notify PAP]] 
-        * [[helpdesk_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] +    * Logging in to the app as a 'Helpdesk and Level 2 Officer' 
-        * [[helpdesk_notify_pap|Notify PAP]] +      * [[app_hdl2_grievances|Grievances]] 
-    * Logging in as a 'Helpdesk and Level 2 Officer' +        * [[app_hdl2_creating_updating_a_grievance|Creating / Updating a Grievance]] 
-      * [[hdl2_grievances|Grievances]] +        * [[app_hdl2_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] 
-        * [[hdl2_creating_updating_a_grievance|Creating / Updating a Grievance]] +        * [[app_hdl2_notify_pap|Notify PAP]] 
-        * [[hdl2_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] +    * Logging in to the app as a Level 2 Officer 
-        * [[hdl2_notify_pap|Notify PAP]] +      * [[app_level2_grievances|Grievances]] 
-    * Logging in as a Level 2 Officer +        * [[app_level2_creating_updating_a_grievance|Creating / Updating a Grievance]] 
-      * [[level2_grievances|Grievances]] +        * [[app_level2_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] 
-        * [[level2_creating_updating_a_grievance|Creating / Updating a Grievance]] +        * [[app_level2_notify_pap|Notify PAP]] 
-        * [[level2_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] +    * Logging in to the app as a Level 3 Officer 
-        * [[level2_notify_pap|Notify PAP]] +      * [[app_level3_grievances|Grievances]] 
-    * Logging in as a Level 3 Officer +        * [[app_level3_creating_updating_a_grievance|Creating / Updating a Grievance]] 
-      * [[level3_grievances|Grievances]] +        * [[app_level3_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] 
-        * [[level3_creating_updating_a_grievance|Creating / Updating a Grievance]] +        * [[app_level3_notify_pap|Notify PAP]] 
-        * [[level3_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] +    * Logging in to the app as a GAD 
-        * [[level3_notify_pap|Notify PAP]] +    * Logging in to the app as a Project Admin  
-    * Logging in as a GAD +      * [[app_projectadmin_grievances|Grievances]] 
-    * Logging in as a Project Admin  +        * [[app_projectadmin_creating_updating_a_grievance|Creating / Updating a Grievance]] 
-      * [[projectadmin_grievances|Grievances]] +        * [[app_projectadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] 
-        * [[projectadmin_creating_updating_a_grievance|Creating / Updating a Grievance]] +        * [[app_projectadmin_notify_pap|Notify PAP]] 
-        * [[projectadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] +    * Logging in to the app as a Superadmin 
-        * [[projectadmin_notify_pap|Notify PAP]] +      * [[app_superadmin_grievances|Grievances]] 
-    * Logging in as a Superadmin +        * [[app_superadmin_creating_updating_a_grievance|Creating / Updating a Grievance]] 
-      * [[superadmin_users_and_roles|Users and Roles]] +        * [[app_superadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] 
-        * [[superadmin_users|Users]] +        * [[app_superadmin_notify_pap|Notify PAP]]
-        * [[superadmin_roles|Roles]] +
-      * [[superadmin_grievances|Grievances]] +
-        * [[superadmin_creating_updating_a_grievance|Creating / Updating a Grievance]] +
-        * [[superadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]] +
-        * [[superadmin_notify_pap|Notify PAP]]+
 \\ \\
 ==== Miscellaneous ==== ==== Miscellaneous ====
-  * [[How to Get the Latitude/Longitude of a Location?]]+  * [[Complete List of Types, Categories and Subcategories]] (Unified Grievance Typology Version 2) 
 +  * [[How to Get the Latitude Longitude of a Location?]]
   * [[Glossary of Terms and Abbreviations]]   * [[Glossary of Terms and Abbreviations]]
 +  * [[GRM Module Videos]]