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superadmin_roles [2021/03/10 04:11] grm |
superadmin_roles [2021/06/07 06:24] (current) |
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+ | [[start|Back to Table of Contents]] | ||
====== Roles ====== | ====== Roles ====== | ||
{{:: | {{:: | ||
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* Name - The name of the role. This populates the " | * Name - The name of the role. This populates the " | ||
* Permissions - Permissions allowed to the role, in codes. | * Permissions - Permissions allowed to the role, in codes. | ||
- | - [[superadmin_users# | + | - [[superadmin_roles# |
- | - [[superadmin_users# | + | - [[superadmin_roles# |
\\ | \\ | ||
\\ | \\ | ||
+ | ---- | ||
===== Defined Roles ===== | ===== Defined Roles ===== | ||
As of March 10, 2021, only seven (7) roles are present in the system with defined permissions: | As of March 10, 2021, only seven (7) roles are present in the system with defined permissions: | ||
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* Grievances - Create, edit, view, delete | * Grievances - Create, edit, view, delete | ||
* Messaging - Message thread, PAP message sending | * Messaging - Message thread, PAP message sending | ||
+ | |||
+ | > A Level 1 GRM receives, logs in, and resolves at most immediate time and level possible, the grievance or complaint filed by the PAP. This will either be at the local level (through Local Help Desks or community-driven platforms such as Tumpukans), or at the “central” (i.e., DOTr) level. Complaints received at Level 1 may be through in-person means (e.g., a local grievance redress office), or through other online channels (mediated through website, social media, SMS technology). | ||
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* Grievances - Edit, view | * Grievances - Edit, view | ||
* Messaging - Message thread | * Messaging - Message thread | ||
+ | |||
+ | > A Level 2 GRM receives and resolves complaints not resolved at Level 1 and will require dedicated environmental or resettlement-action response by existing Project governance structures (e.g., Local Housing Board, Regional Environmental Management Bureau, etc.) | ||
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* Grievances - Edit, view | * Grievances - Edit, view | ||
* Messaging - Message thread | * Messaging - Message thread | ||
+ | |||
+ | > A Level 3 GRM receives and resolves complaints not resolved at Level 2. | ||
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+ | |||
+ | ===== Add/Edit Role ===== | ||
+ | {{:: | ||
+ | |||
+ | Adding or editing a role takes only a few steps: | ||
+ | - Enter/edit the name of the role in the " | ||
+ | - Choose access level/s in the " | ||
+ | - Go to each of the permission sections and subsections and check/ | ||
+ | * Create - If checked, allows the role to add a new entry for that section. | ||
+ | * Edit - If checked, allows the role to edit any entry in that section. | ||
+ | * View - If checked, allows the role to view any entry in that section. | ||
+ | * Delete - If checked, allows the role to delete any entry in that section. | ||
+ | - Click " | ||
+ | \\ | ||
+ | \\ | ||
+ | |||
+ | ==== Permission Types ==== | ||
+ | When adding / editing a role, there are various permission settings that can be allowed to the role being defined. Each permission is tied to a page, and the enabled checkboxes dictate what the user can do in that page under that role. | ||
+ | * Grievances Management | ||
+ | * Grievances: Actions allowed in the Grievances page. See: | ||
+ | * [[superadmin_grievances|Superadmin: | ||
+ | * [[helpdesk_grievances|Helpdesk Officer: Grievances]] | ||
+ | * [[level2_grievances|Level 2 Officer: Grievances]] | ||
+ | * [[level3_grievances|Level 3 Officer: Grievances]] | ||
+ | * [[projectadmin_grievances|Project Admin: Grievances]] | ||
+ | * [[hdl2_grievances|Helpdesk and Level 2 Officer: Grievances]] | ||
+ | * Messaging | ||
+ | * Message Thread: Actions allowed in the Journal, Internal Message Thread, and External Message Thread. See: | ||
+ | * [[superadmin_using_the_journal_imt_emt|Superadmin: | ||
+ | * [[helpdesk_using_the_journal_imt_emt|Helpdesk Officer: Grievances - Journal]] | ||
+ | * [[level2_using_the_journal_imt_emt|Level 2 Officer: Grievances - Journal]] | ||
+ | * [[level3_using_the_journal_imt_emt|Level 3 Officer: Grievances - Journal]] | ||
+ | * [[projectadmin_using_the_journal_imt_emt|Project Admin: Grievances - Journal]] | ||
+ | * [[hdl2_using_the_journal_imt_emt|Helpdesk and Level 2 Officer: Grievances - Journal]] | ||
+ | * PAP message sending: Actions allowed in the Notify PAP tab. See: | ||
+ | * [[superadmin_notify_pap|Superadmin: | ||
+ | * [[helpdesk_notify_pap|Helpdesk Officer: Grievances - Notify PAP]] | ||
+ | * [[level2_notify_pap|Level 2 Officer: Grievances - Notify PAP]] | ||
+ | * [[level3_notify_pap|Level 3 Officer: Grievances - Notify PAP]] | ||
+ | * [[projectadmin_notify_pap|Project Admin: Grievances - Notify PAP]] | ||
+ | * [[hdl2_notify_pap|Helpdesk and Level 2 Officer: Grievances - Notify PAP]] |