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superadmin_roles [2021/03/11 02:47]
grm 		superadmin_roles [2021/06/07 06:24] (current)
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 +[[start|Back to Table of Contents]]
 ====== Roles ====== ====== Roles ======
 {{::roles.jpg|}} {{::roles.jpg|}}
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     * Grievances - Create, edit, view, delete     * Grievances - Create, edit, view, delete
     * Messaging - Message thread, PAP message sending     * Messaging - Message thread, PAP message sending
 +
 +> A Level 1 GRM receives, logs in, and resolves at most immediate time and level possible, the grievance or complaint filed by the PAP. This will either be at the local level (through Local Help Desks or community-driven platforms such as Tumpukans), or at the “central” (i.e., DOTr) level. Complaints received at Level 1 may be through in-person means (e.g., a local grievance redress office), or through other online channels (mediated through website, social media, SMS technology).
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     * Grievances - Edit, view     * Grievances - Edit, view
     * Messaging - Message thread     * Messaging - Message thread
 +
 +> A Level 2 GRM receives and resolves complaints not resolved at Level 1 and will require dedicated environmental or resettlement-action response by existing Project governance structures (e.g., Local Housing Board, Regional Environmental Management Bureau, etc.)
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     * Grievances - Edit, view     * Grievances - Edit, view
     * Messaging - Message thread     * Messaging - Message thread
 +
 +> A Level 3 GRM receives and resolves complaints not resolved at Level 2.
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-----+
 ===== Add/Edit Role ===== ===== Add/Edit Role =====
 {{::roleadd.png|}} {{::roleadd.png|}}
  
 Adding or editing a role takes only a few steps: Adding or editing a role takes only a few steps:
-  - Enter/edit the name of the role. This is a mandatory field. +  - Enter/edit the name of the role in the "Name" field. This is a mandatory field. 
-  - Choose access level/s. Multiple access levels are allowed per role.+  - Choose access level/s in the "Access" section. Multiple access levels are allowed per role.
   - Go to each of the permission sections and subsections and check/uncheck on any of the following, as necessary:   - Go to each of the permission sections and subsections and check/uncheck on any of the following, as necessary:
      * Create - If checked, allows the role to add a new entry for that section.      * Create - If checked, allows the role to add a new entry for that section.
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 ==== Permission Types ==== ==== Permission Types ====
 When adding / editing a role, there are various permission settings that can be allowed to the role being defined. Each permission is tied to a page, and the enabled checkboxes dictate what the user can do in that page under that role. When adding / editing a role, there are various permission settings that can be allowed to the role being defined. Each permission is tied to a page, and the enabled checkboxes dictate what the user can do in that page under that role.
-    - Grievances Management +    * Grievances Management 
-      - Grievances: Actions allowed in the Grievances page. See:  +      * Grievances: Actions allowed in the Grievances page. See:  
-        - [[superadmin_grievances|Superadmin: Grievances]] +        * [[superadmin_grievances|Superadmin: Grievances]] 
-        - [[helpdesk_grievances|Helpdesk Officer: Grievances]] +        * [[helpdesk_grievances|Helpdesk Officer: Grievances]] 
-        - [[level2_grievances|Level 2 Officer: Grievances]] +        * [[level2_grievances|Level 2 Officer: Grievances]] 
-        - [[level3_grievances|Level 3 Officer: Grievances]] +        * [[level3_grievances|Level 3 Officer: Grievances]] 
-        - [[projectadmin_grievances|Project Admin: Grievances]] +        * [[projectadmin_grievances|Project Admin: Grievances]] 
-        - [[helpdesklevel2_grievances|Helpdesk and Level 2 Officer: Grievances]] +        * [[hdl2_grievances|Helpdesk and Level 2 Officer: Grievances]] 
-      - Messaging +      * Messaging 
-        - Message Thread: Actions allowed in the Journal, Internal Message Thread, and External Message Thread. See:  +        * Message Thread: Actions allowed in the Journal, Internal Message Thread, and External Message Thread. See:  
-          - [[superadmin_using_the_journal|Superadmin: Grievances - Journal]] +          * [[superadmin_using_the_journal_imt_emt|Superadmin: Grievances - Journal]] 
-          - [[helpdesk_using_the_journal|Helpdesk Officer: Grievances - Journal]] +          * [[helpdesk_using_the_journal_imt_emt|Helpdesk Officer: Grievances - Journal]] 
-          - [[level2_using_the_journal|Level 2 Officer: Grievances - Journal]] +          * [[level2_using_the_journal_imt_emt|Level 2 Officer: Grievances - Journal]] 
-          - [[level3_using_the_journal|Level 3 Officer: Grievances - Journal]] +          * [[level3_using_the_journal_imt_emt|Level 3 Officer: Grievances - Journal]] 
-          - [[projectadmin_using_the_journal|Project Admin: Grievances - Journal]] +          * [[projectadmin_using_the_journal_imt_emt|Project Admin: Grievances - Journal]] 
-          - [[helpdesklevel2_using_the_journal|Helpdesk and Level 2 Officer: Grievances - Journal]] +          * [[hdl2_using_the_journal_imt_emt|Helpdesk and Level 2 Officer: Grievances - Journal]] 
-        - PAP message sending: Actions allowed in the Notify PAP tab. See:  +        * PAP message sending: Actions allowed in the Notify PAP tab. See:  
-          - [[superadmin_notify_pap|Superadmin: Grievances - Notify PAP]] +          * [[superadmin_notify_pap|Superadmin: Grievances - Notify PAP]] 
-          - [[helpdesk_notify_pap|Helpdesk Officer: Grievances - Notify PAP]] +          * [[helpdesk_notify_pap|Helpdesk Officer: Grievances - Notify PAP]] 
-          - [[level2_notify_pap|Level 2 Officer: Grievances - Notify PAP]] +          * [[level2_notify_pap|Level 2 Officer: Grievances - Notify PAP]] 
-          - [[level3_notify_pap|Level 3 Officer: Grievances - Notify PAP]] +          * [[level3_notify_pap|Level 3 Officer: Grievances - Notify PAP]] 
-          - [[projectadmin_notify_pap|Project Admin: Grievances - Notify PAP]] +          * [[projectadmin_notify_pap|Project Admin: Grievances - Notify PAP]] 
-          - [[helpdesklevel2_notify_pap|Helpdesk and Level 2 Officer: Grievances - Notify PAP]]+          * [[hdl2_notify_pap|Helpdesk and Level 2 Officer: Grievances - Notify PAP]]
superadmin_roles.1615430826.txt.gz · Last modified: 2021/06/07 06:24 (external edit)


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