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superadmin_roles [2021/06/04 03:30]
grm
superadmin_roles [2021/06/07 06:24] (current)
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         * [[level3_grievances|Level 3 Officer: Grievances]]         * [[level3_grievances|Level 3 Officer: Grievances]]
         * [[projectadmin_grievances|Project Admin: Grievances]]         * [[projectadmin_grievances|Project Admin: Grievances]]
-        * [[helpdesklevel2_grievances|Helpdesk and Level 2 Officer: Grievances]]+        * [[hdl2_grievances|Helpdesk and Level 2 Officer: Grievances]]
       * Messaging       * Messaging
         * Message Thread: Actions allowed in the Journal, Internal Message Thread, and External Message Thread. See:          * Message Thread: Actions allowed in the Journal, Internal Message Thread, and External Message Thread. See: 
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           * [[level3_using_the_journal_imt_emt|Level 3 Officer: Grievances - Journal]]           * [[level3_using_the_journal_imt_emt|Level 3 Officer: Grievances - Journal]]
           * [[projectadmin_using_the_journal_imt_emt|Project Admin: Grievances - Journal]]           * [[projectadmin_using_the_journal_imt_emt|Project Admin: Grievances - Journal]]
-          * [[helpdesklevel2_using_the_journal_imt_emt|Helpdesk and Level 2 Officer: Grievances - Journal]]+          * [[hdl2_using_the_journal_imt_emt|Helpdesk and Level 2 Officer: Grievances - Journal]]
         * PAP message sending: Actions allowed in the Notify PAP tab. See:          * PAP message sending: Actions allowed in the Notify PAP tab. See: 
           * [[superadmin_notify_pap|Superadmin: Grievances - Notify PAP]]           * [[superadmin_notify_pap|Superadmin: Grievances - Notify PAP]]
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           * [[level3_notify_pap|Level 3 Officer: Grievances - Notify PAP]]           * [[level3_notify_pap|Level 3 Officer: Grievances - Notify PAP]]
           * [[projectadmin_notify_pap|Project Admin: Grievances - Notify PAP]]           * [[projectadmin_notify_pap|Project Admin: Grievances - Notify PAP]]
-          * [[helpdesklevel2_notify_pap|Helpdesk and Level 2 Officer: Grievances - Notify PAP]]+          * [[hdl2_notify_pap|Helpdesk and Level 2 Officer: Grievances - Notify PAP]]