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superadmin_using_the_journal_imt_emt [2021/03/15 06:09] grm |
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- | ====== Using the Journal, | + | [[start|Back to Table of Contents]] |
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+ | ====== Using the Journal, | ||
{{:: | {{:: | ||
- | The GRM portal offers three modes to allow correspondence between officers and PAPs (Project-affected persons): the Journal, Internal Message Thread, and External Message Thread. | + | The GRM portal offers three modes to allow correspondence between officers and PAPs (Project-affected persons): the **Journal, Internal Message Thread, and External Message Thread**. |
- | The Journal allows you or any officer to add additional information or notes regarding the grievance, separate from the grievance description. It is useful for keeping a log of the progress made when seeking a solution to the grievance. Anyone with roles that allow access to the grievance will be able to both post and see Journal entries. | + | The **Journal** allows you or any officer to add additional information or notes regarding the grievance, separate from the grievance description. It is useful for keeping a log of the progress made when seeking a solution to the grievance. |
- | The Internal Message Thread functions similarly, but is geared more for dialogue between officers. As with the Journal, anyone with roles that allow access to the grievance will be able to both post and see correspondences in the IMT. | + | The **Internal Message Thread** functions similarly, but is geared more for dialogue between officers. As with the Journal, |
- | The External Message Thread, though similar to the previous modes, serves as a module to communicate with and update | + | The **External Message Thread**, though similar to the previous modes, serves as a module to communicate with and inform |
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- | ==== Thread Controls ==== | + | ===== Thread |
+ | Messages appear at the beginning of the page (right after the tabs) in " | ||
+ | {{:: | ||
+ | |||
+ | Below all the messages (if any), an editor with WYSIWYG controls allows you to add a new message to the Journal / IMT / EMT. | ||
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+ | ==== Compose Message ==== | ||
+ | This section features WYSIWYG (What You See Is What You Get) controls for adding a message in the list. | ||
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+ | === Style === | ||
+ | {{:: | ||
+ | The Style button lets you choose between preset text styles defined in the system. Move your cursor onto any line, click on the Styles button, and click on a style. Styles are applied per paragraph. | ||
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+ | === Text Appearance === | ||
+ | {{:: | ||
+ | If you want to change the appearance of the text in your message, you can select any amount of letters of words to apply **bold** (Shortcut: Ctrl+B), // | ||
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+ | The fourth " | ||
+ | {{:: | ||
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+ | === Lists and Paragraph | ||
+ | {{ :: | ||
+ | This part of the bar controls the paragraph appearance. Clicking on any of these controls while the cursor is in the middle of text will affect that whole paragraph. | ||
+ | |||
+ | - Unordered list: Creates a list indented with bullets. Each time you create a new line (i.e. via the Enter key), a new list item is automatically created for you to type into. You can stop the list by adding two simultaneous new lines (i.e. hit the Enter key twice). You can also use the shortcut key | ||
+ | - Ordered list: Creates a list indented with sequential numbers. Each time you create a new line (i.e. via the Enter key), a new list item is automatically created for you to type into. You can stop the list by adding two simultaneous new lines (i.e. hit the Enter key twice). | ||
+ | - Paragraph controls: Clicking this expands a small window that shows the rest of the paragraph controls: | ||
+ | - Align Left | ||
+ | - Align Center | ||
+ | - Align Right | ||
+ | - Justify Full | ||
+ | - Indent | ||
+ | - Unindent | ||
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+ | === Insert Table === | ||
+ | {{:: | ||
+ | You can insert a table by clicking on the Table button, then choosing the column x row layout you need by hovering over your preferred quantity of horizontal and vertical cells. | ||
+ | |||
+ | You can keep hovering to the right for more columns, or to the bottom for more rows, up to a maximum of 10 for both directions. | ||
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+ | You cannot add rows or columns to a table you've already created, however you can create tables within a cell. | ||
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+ | === Additional Controls === | ||
+ | {{:: | ||
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+ | **Link** \\ | ||
+ | The Link button (chain icon) is helpful for when you need to refer your users or co-officers to an external website or webpage. Select your text, click on the " | ||
+ | {{:: | ||
+ | |||
+ | The popup will prompt for a "Text to Display" | ||
+ | |||
+ | Once the link has been applied, you can click on the text you selected to change the link if you want (via the edit button, icon is a pencil over paper), or remove the link (via the Unlink button, icon looks like a broken chain). | ||
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+ | **Picture** \\ | ||
+ | Apart from being able to attach a picture, you can also embed a picture right into your message by clicking on the Picture button. This opens a popup where you should choose between: | ||
+ | * " | ||
+ | * "Image URL" - type or paste the link of an image on an external website, e.g. " | ||
+ | |||
+ | Once you click on " | ||
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+ | **Horizontal Rule** \\ | ||
+ | If you want to make section dividers, click on the Horizontal Rule button. You can also use Ctrl+Enter as a shortcut. | ||
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+ | === Attachments | ||
+ | {{:: | ||
+ | The Attachments widget allows you to attach one or more files of any type onto your message. Once a file is attached and the message is submitted, the files will be downloadable for users and/or co-officers. Click on the " | ||
+ | |||
+ | You can add files by clicking on the "Add More" button, which adds a new upload field where you can browse your next file to upload. | ||
+ | |||
+ | You can also remove any of the uploaded files before you submit the message by clicking on the " | ||
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+ | === Submitting the Message === | ||
+ | Once you've composed your message and added any attachments as necessary, click on the " |