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app_superadmin_grievances [2021/06/10 05:43]
grm created
app_superadmin_grievances [2021/06/12 10:00] (current)
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 [[start|Back to Table of Contents]] [[start|Back to Table of Contents]]
-====== Grievances ======+===== Grievances =====
 {{::appgrievances.png?300 |}} {{::appgrievances.png?300 |}}
  
 Grievances filed by PAPs (Project-Affected Persons) and created by GRM officers are listed in this page. This allows you to do specific functions for managing grievances. Grievances filed by PAPs (Project-Affected Persons) and created by GRM officers are listed in this page. This allows you to do specific functions for managing grievances.
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 +{{::appmenu.jpg?nolink&300|}}
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 +On the top left of the screen is the menu icon (sometimes termed as a "burger" or "bars" icon). This opens up the side menu, which displays the name of the user you're logged in with, and a "Log Out" link at the bottom that functions as the link implies.
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 +{{:screenshot_20210610-125800.png?nolink&250|}}
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 The top field is the search bar, which lets you search the whole list of grievances by LGU, the PAP's name, the control number, or the ticket ID. The top field is the search bar, which lets you search the whole list of grievances by LGU, the PAP's name, the control number, or the ticket ID.
  
 Below the search bar is the list of grievances. Clicking on any entry will let you [[app_superadmin_creating_updating_a_grievance|view or edit the grievance]]. Below the search bar is the list of grievances. Clicking on any entry will let you [[app_superadmin_creating_updating_a_grievance|view or edit the grievance]].
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 +At the bottom right of the screen is a round "plus" button, which lets you [[app_superadmin_creating_updating_a_grievance|create a new grievance.]]
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 ===== List Entry ===== ===== List Entry =====
 {{::appgrievancesentry.png?400 |}} {{::appgrievancesentry.png?400 |}}
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 A list entry displays the following: A list entry displays the following:
   * Status - The grievance's status, e.g. "Closed".   * Status - The grievance's status, e.g. "Closed".
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 +===== =====
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-[[superadmin_creating_updating_a_grievance|Creating / Updating a Grievance]]\\ +[[app_superadmin_creating_updating_a_grievance|Creating / Updating a Grievance]]\\ 
-[[superadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]]\\ +[[app_superadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]]\\ 
-[[superadmin_notify_pap|Notify PAP]]+[[app_superadmin_notify_pap|Notify PAP]]\\