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app_superadmin_grievances [2021/06/10 05:43] grm created |
app_superadmin_grievances [2021/06/12 10:00] (current) |
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[[start|Back to Table of Contents]] | [[start|Back to Table of Contents]] | ||
- | ====== Grievances | + | ===== Grievances ===== |
{{:: | {{:: | ||
Grievances filed by PAPs (Project-Affected Persons) and created by GRM officers are listed in this page. This allows you to do specific functions for managing grievances. | Grievances filed by PAPs (Project-Affected Persons) and created by GRM officers are listed in this page. This allows you to do specific functions for managing grievances. | ||
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+ | {{:: | ||
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+ | On the top left of the screen is the menu icon (sometimes termed as a " | ||
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+ | {{: | ||
+ | \\ | ||
The top field is the search bar, which lets you search the whole list of grievances by LGU, the PAP's name, the control number, or the ticket ID. | The top field is the search bar, which lets you search the whole list of grievances by LGU, the PAP's name, the control number, or the ticket ID. | ||
Below the search bar is the list of grievances. Clicking on any entry will let you [[app_superadmin_creating_updating_a_grievance|view or edit the grievance]]. | Below the search bar is the list of grievances. Clicking on any entry will let you [[app_superadmin_creating_updating_a_grievance|view or edit the grievance]]. | ||
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+ | At the bottom right of the screen is a round " | ||
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===== List Entry ===== | ===== List Entry ===== | ||
{{:: | {{:: | ||
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A list entry displays the following: | A list entry displays the following: | ||
* Status - The grievance' | * Status - The grievance' | ||
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+ | ===== ===== | ||
---- | ---- | ||
- | [[superadmin_creating_updating_a_grievance|Creating / Updating a Grievance]]\\ | + | [[app_superadmin_creating_updating_a_grievance|Creating / Updating a Grievance]]\\ |
- | [[superadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]]\\ | + | [[app_superadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]]\\ |
- | [[superadmin_notify_pap|Notify PAP]] | + | [[app_superadmin_notify_pap|Notify PAP]]\\ |