Differences

This shows you the differences between two versions of the page.

--- getting_started [2021/03/07 11:43]
grm
+++ getting_started [2021/06/11 05:12] (current)
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+[[start|Back to Table of Contents]]
 ====== Getting Started ======
 \\
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 === Logging In ===
+{{:login.jpg?600|}}
-{{:login.jpg?400|}} Once login credentials have been secured, simple enter the provided **e-mail** and **password** on the relevant fields, then click on **"Sign In"**.
+Once login credentials have been secured, simple enter the provided **e-mail** and **password** on the relevant fields, then click on **"Sign In"**.
-Entering the correct credentials will take you to the [[Dashboard / Reports]] page.
+Entering the correct credentials will take you to the [[Dashboard Reports]] page.
+If the user you're logging in with is "Inactive", you will be blocked from logging in.
+{{::logininactive.png?nolink&300|}}
+\\
+\\
+Likewise, if the user you're logging in with is set to "Blocked" and the end date has not passed yet, you will be blocked from logging in.
+{{:loginblocked.png?nolink&300|}}
 \\
 \\
 === Password Reset ===
-{{:forgot.png?400|}} In case you have forgotten the password, you can request for a password reset using the **"Forgot Password"** link.
+{{:forgot.png?400}}
+In case you have forgotten the password, you can request for a password reset using the **"Forgot Password"** link.
 This opens a different panel where you may enter the e-mail address you use to log in.
@@ Line 22: / Line 34: @@
 It is highly recommended to change the password once you have successfully logged into the GRM Portal.
+Alternatively, you could contact the superadmin and have him/her change the password for you via the [[superadmin users|Users]] page.