Differences
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settings [2021/06/04 02:54] grm |
settings [2021/06/07 06:24] (current) |
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| + | [[start|Back to Table of Contents]] | ||
| ====== Settings ====== | ====== Settings ====== | ||
| {{: | {{: | ||
| - | Most of the Grievance selections are derived from the settings page. They are divided into several sections. | + | Most of the Grievance selections are derived from the settings page. Only the superadmin may manage this page and the settings within. |
| \\ | \\ | ||
| \\ | \\ | ||
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| When filing/ | When filing/ | ||
| - | When adding or editing a grievance category, a " | + | When adding or editing a grievance category, a " |
| ^ Category ^ Type ^ | ^ Category ^ Type ^ | ||
| - | | Complaints | Staff Related | + | | Complaints | Staff Related |
| - | | Civil Works | Technical Issues | + | | Civil Works | Technical Issues |
| - | | Environmental Management | Environment Related | + | | Environmental Management | Environment Related |
| - | | ISF Relocation | Resettlement Action Plan | + | | ISF Relocation | Resettlement Action Plan | |
| - | | Land Acquisition | Resettlement Action Plan | + | | Land Acquisition | Resettlement Action Plan | |
| - | | Health and Safety | Environment Related | + | | Health and Safety | Environment Related |
| - | | Livelihood | Resettlement Action Plan | + | | Livelihood | Resettlement Action Plan | |
| - | | Utilities | Technical Issues | + | | Utilities | Technical Issues |
| \\ | \\ | ||
| \\ | \\ | ||
| + | |||
| + | === Grievance Subcategories === | ||
| + | When filing/ | ||
| + | |||
| + | When adding or editing a grievance category, a " | ||
| + | ^ Subcategory ^ Parent Category ^ | ||
| + | | Accidents | Health and Safety | | ||
| + | | Valuation | Land Acquisition | | ||
| + | | Air pollution | Environmental Management | | ||
| + | | Noise | Civil Works | | ||
| + | | Fire | Health and Safety | | ||
| + | | Entitlements | Land Acquisition | | ||
| + | | Documentation | Land Acquisition | | ||
| + | | Waste water | Environmental Management | | ||
| + | | Non-housing entitlements | ISF Relocation | | ||
| + | | ISF Livelihood | Livelihood | | ||
| + | | Survey Discrepancy | Land Acquisition | | ||
| + | | Non-inclusion to relocation | ISF Relocation | | ||
| + | | Businesses | Livelihood | | ||
| + | | Relocation and Resettlement | ISF Relocation | | ||
| + | | Vibration | Civil Works | | ||
| + | | Tree Cutting and Earth-Balling | Environmental Management | | ||
| + | | Demolition Concerns Within Project Row | Civil Works | | ||
| + | | Payment | Land Acquisition | | ||
| + | | Historical Structures | Environmental Management | | ||
| + | | Water utilities | Utilities | | ||
| + | | Demolition Concerns Outside Project Row | Civil Works | | ||
| + | | Blocked Waterways | Environmental Management | | ||
| + | | Telecommunication | Utilities | | ||
| + | | Corruption | Complaints | | ||
| + | | Access | Civil Works | | ||
| + | | Land Polution | Environmental Management | | ||
| + | | Power utilities | Utilities | | ||
| + | | Staff' | ||
| + | | Flooding | Environmental Management | | ||
| + | | Public Health | Health and Safety | | ||
| + | | Obstructions | Civil Works | | ||
| + | | Water pollution | Environmental Management | | ||
| + | | Issue of ownership | Land Acquisition | | ||
| + | | Drainage | Civil Works | | ||
| + | \\ | ||
| + | \\ | ||
| + | |||
| + | === GBV Categories === | ||
| + | (These are no longer in use.) | ||
| + | * Sexual Abuse | ||
| + | * Physical Abuse | ||
| + | * Verbal Abuse | ||
| + | * Economic Abuse | ||
| + | * Psychological Abuse | ||
| + | * Discrimination | ||
| + | * Others | ||
| + | \\ | ||
| + | \\ | ||
| + | |||
| + | === Grievance Channels === | ||
| + | When filing/ | ||
| + | * Web | ||
| + | * Telephone | ||
| + | * SMS | ||
| + | |||
| + | * Letter | ||
| + | * Personal | ||
| + | * Social Media | ||
| + | \\ | ||
| + | \\ | ||
| + | |||
| + | |||
| + | === Projects === | ||
| + | Projects are added and managed here, for assigning to both users and grievances. When creating users and grievances, the list of Projects available are derived here. | ||
| + | * N2SC | ||
| + | * N1 | ||
| + | * L1CE | ||
| + | * MMSP | ||
| + | * MRT4 | ||
| + | * L2EE | ||
| + | * L2WE | ||
| + | * L1ES | ||
| + | * L2ES | ||
| + | * L1L2 | ||
| + | * L3RM | ||
| + | * CS | ||
| + | * SCR | ||
| + | * SLH | ||
| + | * MRP1 | ||
| + | * MRT7 | ||
| + | |||
| + | \\ | ||
| + | \\ | ||
| + | |||
| + | |||
| + | === Contract Packages === | ||
| + | When filing/ | ||
| + | |||
| + | When adding or editing a contract package, a " | ||
| + | ^ Contract Package ^ Project ^ | ||
| + | | CPN01 | N2SC | | ||
| + | | CPN02 | N2SC | | ||
| + | | CPN03 | N2SC | | ||
| + | | CPN04 | N2SC | | ||
| + | | CPN05 | N2SC | | ||
| + | | CPS01 | N2SC | | ||
| + | | CPS02 | N2SC | | ||
| + | | CPS03a | N2SC | | ||
| + | | CPS03b | N2SC | | ||
| + | | CPS04 | N2SC | | ||
| + | | CPS05 | N2SC | | ||
| + | | CPS06 | N2SC | | ||
| + | | CPS07 | N2SC | | ||
| + | | NCC | N2SC | | ||
| + | | GC | N2SC | | ||
| + | | CPNS01 | N2SC | | ||
| + | | CPNS02 | N2SC | | ||
| + | | CPNS03 | N2SC | | ||
| + | | GC | CS | | ||
| + | | DB | CS | | ||
| + | | GC | MMSP | | ||
| + | | CP101 | MMSP | | ||
| + | | CP102 | MMSP | | ||
| + | | CP103 | MMSP | | ||
| + | | CP104 | MMSP | | ||
| + | | CP105 | MMSP | | ||
| + | | CP106 | MMSP | | ||
| + | | CP107 | MMSP | | ||
| + | | CP108 | MMSP | | ||
| + | | CP109 | MMSP | | ||
| + | | RMA | L3RM | | ||
| + | | SupCon | L3RM | | ||
| + | | GC | L2WE | | ||
| + | | DB | L2WE | | ||
| + | | GC | L1L2 | | ||
| + | | EMS | L2EE | | ||
| + | | Stations | L2EE | | ||
| + | | Viaduct | L2EE | | ||
| + | | SVGC | L2EE | | ||
| + | | 120RVs | L1CE | | ||
| + | | Depots | L1CE | | ||
| + | | IC | L1CE | | ||
| + | | PPP | L1CE | | ||
| + | | TKEY | SCR | | ||
| + | | PMC | SLH | | ||
| + | | DB1 | SLH | | ||
| + | | DB2 | SLH | | ||
| + | | DB3 | SLH | | ||
| + | | DB4 | SLH | | ||
| + | | DB5a | SLH | | ||
| + | | DB5b | SLH | | ||
| + | | PMC | MRP1 | | ||
| + | | DB | MRP1 | | ||
| + | | DEDC | MRT4 | | ||
| + | | PPP | MRT7 | | ||
| + | \\ | ||
| + | \\ | ||
| + | |||
| + | |||
| + | === LGUs === | ||
| + | When filing/ | ||
| + | |||
| + | When adding or editing a LGU, an abbreviation must also be set, usually a three-letter acronym (e.g. Manila would be " | ||
| + | ^ LGU ^ Abbreviation ^ | ||
| + | | Manila, NCR | MNL | | ||
| + | | Angeles, Pampanga | ANG | | ||
| + | | Central | CEN | | ||
| + | | Capas, Tarlac | CAP | | ||
| + | | Bamban, Tarlac | BAM | | ||
| + | | Mabalacat, Pampanga | MAB | | ||
| + | | San Fernando, Pampanga | CSF | | ||
| + | | Sto. Tomas, Pampanga | STO | | ||
| + | | Minalin, Pampanga | MIN | | ||
| + | | Apalit, Pampanga | APL | | ||
| + | | Calumpit, Bulacan | CLP | | ||
| + | | Malolos, Bulacan | MAL | | ||
| + | | Makati, NCR | MKT | | ||
| + | | Taguig, NCR | TAG | | ||
| + | | Paranaque, NCR | PRN | | ||
| + | | Pasay, NCR | PSY | | ||
| + | | Muntinlupa, NCR | MTN | | ||
| + | | San Pedro, Laguna | SPD | | ||
| + | | Binan, Laguna | BIN | | ||
| + | | Sta. Rosa, Laguna | STR | | ||
| + | | Cabuyao, Laguna | CBY | | ||
| + | | Calamba, Laguna | CMB | | ||
| + | | Not Within Project Scope | NPS | | ||
| + | |||
| + | |||
| + | \\ | ||
| + | \\ | ||
| + | |||
| + | === Offices === | ||
| + | When filing/ | ||
| + | |||
| + | Like in the case of LGUs, adding or editing an Office requires an abbreviation to be set alongside the name, usually a three-letter acronym (e.g. Central GRM would be " | ||
| + | | Central GRM | CEN | | ||
| + | | Angeles, Pampanga | ANG | | ||
| + | | Apalit, Pampanga | APL | | ||
| + | | Mabalacat, Pampanga | MAB | | ||
| + | | Calumpit, Bulacan | CLP | | ||
| + | | Malolos, Bulacan | MAL | | ||
| + | | San Fernando, Pampanga | CSF | | ||
| + | |||