Differences

This shows you the differences between two versions of the page.

--- superadmin_grievances [2021/03/11 02:45]
grm created
+++ superadmin_grievances [2021/06/07 06:24] (current)
@@ Line 1: / Line 1: @@
+[[start|Back to Table of Contents]]
 ====== Grievances ======
+{{:navgrievances.png?nolink|}}
+When you click on the sidebar menu item "Grievances", two submenu items will appear:
+  * Pending Grievances - Shows only grievance entries that have the "Pending" status.
+  * All Grievances - Shows all grievance entries.
+\\
+\\
 {{::grievances.jpg|}}
@@ Line 5: / Line 14: @@
   - [[navigating_the_portal#logs|View change logs]]
-  - [[superadmin_roles#add_grievance|Add Grievance]]
+  - [[superadmin_creating_updating_a_grievance|Add Grievance]]
   - [[navigating_the_portal#export_list_to_excel|Export the list to a Microsoft Excel spreadsheet]]
   - [[navigating_the_portal#pagination_controls|Browse through the list pages or display a specific amount of entries per page]]
@@ Line 27: / Line 36: @@
     * L2Age - The no. of working days that the grievance has/had the status of "Pending" while assigned to the Level 2 Officer.
     * Date/Time Added - The date and time when the grievance was created, in YYYY-MM-DD hh:mm:ss format
-  - [[superadmin_roles#view_edit_grievance|View a grievance]]
+  - [[superadmin_creating_updating_a_grievance|View a grievance]]
-  - [[superadmin_roles#view_edit_grievance|Edit a grievance]]
+  - [[superadmin_creating_updating_a_grievance|Edit a grievance]]
 \\
 \\
 ----
+[[superadmin_creating_updating_a_grievance|Creating / Updating a Grievance]]\\
+[[superadmin_using_the_journal_imt_emt|Using the Journal, Internal Message Thread, and External Message Thread]]\\
+[[superadmin_notify_pap|Notify PAP]]